Introduction
Huntsman Building Solutions (HBS) is a world-leading manufacturer of spray-polyurethane foams, formed in 2020 from the merger of Demilec and Icynene. With over 110 years of combined heritage, 60+ global production sites and thousands of R&D scientists, HBS develops both open-cell and closed-cell formulations trusted by professionals and homeowners alike.
HBS’s Commitment to Consumer Protection
In light of a surge in fear-mongering cold calls and bogus “removal” schemes, Huntsman has taken a proactive stance to safeguard homeowners:
- Co-Authoring the Spray Foam Inspection Protocol
In partnership with RICS, PCA and RPSA, HBS helped devise a five-stage inspection framework—from pre-survey checks to post-installation sign-off—now freely available to all UK homeowners. - Batch-Code Traceability
Every foam drum carries a unique identifier. Authorised installers must record this code in the customer’s Handover Pack, allowing instant product authentication. - Open-Access Resource Library
HBS provides non-commercial, myth-busting guides, explainer videos and technical white papers—addressing common concerns such as condensation, off-gassing and structural performance. - Installer Verification Portal
A public online tool where homeowners can confirm an installer’s Huntsman authorisation in seconds—eliminating doubt and undercutting rogue operators.
Open-Cell Foam: Safety & Best Practice
Huntsman’s water-blown open-cell formulations are widely regarded as the safest choice for domestic insulation, thanks to their:
- Breathable Structure
Vapour-permeable cells allow moisture to diffuse naturally, preventing trapped damp and mould. - Low-VOC Chemistry
Manufactured to stringent indoor-air standards, with negligible post-cure emissions. - Thermal & Acoustic Performance
Delivers excellent insulation (up to R-3.8 per inch) alongside superior sound dampening.
HBS insists that all installers complete its in-depth training course—covering correct substrate preparation, mix ratios and spray technique—before gaining authorisation.
Combating Disinformation & Scams
To neutralise bogus “removal” claims, Huntsman actively:
- Issues Scam Alerts
Regular bulletins highlight newly detected cold-calling numbers, trading names and high-pressure tactics. - Publishes Myth-Busting FAQs
Quick answers to misconceptions like “all foam must be removed” or “foam causes structural decay.” - Offers Dedicated Support
Homeowners can email or phone Huntsman’s helpline to verify any removal recommendation, free of charge. - Partners with Regulators
Works closely with RICS, PCA and RPSA to align product guidelines with the latest regulatory updates.
Verifying Genuine Huntsman Products
Before agreeing to any spray-foam work or removal, follow these simple checks:
- Check the Batch Code
Ensure the code on your Handover Pack matches the drum label. - Confirm Installer Status
Use the Huntsman Verification Portal to verify the contractor’s authorisation. - Review Documentation
Genuine packs include Product Data Sheets, Safety Data Sheets, thermal images and moisture-analysis reports. - Contact the Helpline
If in doubt, call Huntsman directly to confirm any claim or quote.
Downloadable Resources
- Spray Foam Inspection Protocol (PDF)
- Huntsman Myth-Busting Guide (PDF)
- Installer Verification Portal →
By leveraging Huntsman Building Solutions’ global R&D, free resources and rigorous authorisation system, you can rest assured your open-cell spray-foam is genuine, safe and far from the reach of unscrupulous “removal” scammers.